Agent Services

A certification expert acts as your agent and intereacts directly with the FAA on your behalf. This reduces the certification time by allowing us direct access to your inspectors. We will have a clear understanding of their concerns and we will answer their questions. Often we can avoid a revision iteration by showing where and how a manual complies with the regulations. The benefit of our agent services are:

Your Benefit	FAA Benefit
Quick response to FAA concerns. We "project manage" your application. 30% reduction in certification time. Easier for you and your staff.	Better quality manuals. Increased efficiency and effectiveness. Good knowledge of application process. Better, faster, easier for the FAA.

Management Training

We provide management training to your staff so they understand the expectations of the FAA and the procedures specified in the manuals. They will be able to demonstrate knowledge of company procedures, use of company forms, and utilize scheduling and dispatch tools. Upon completion of the certification process, you will be able to schedule and dispatch aircraft; track currency of pilots and airworthiness of aircraft; and, create forms and records as required by the FAR's. We provide comprehensive management training so that you and your team understands:

Managers Will Have Knowledge

Manual Structures Duties and Responsibilities Accident Response and Reporting Company Training Requirements

Company General Policies Company Procedures Maintenance Requirements Hazmat Recognition Training.

FAA Approved Software

The dispatch sheet is a guarantee by the Director of Operations and Chief Pilot for Part 135 flights that:

The aircraft is airworthy. The pilots are current and qualified. The client and passengers meet financial and security requirements. The schedule meets flight and duty time requirements and rest limitations. The airports of intended use are adequate and have the needed facilities.

In the hands of a Captain, the computer-generated dispatch sheet assures:

A. Client: All clients in your database and printed on the dispatch sheet have been qualified and verified to assure the following:

1. Financial Ability: The client has adequate resources and a financial commitment to pay for the flight such as full payment before the flight

2. Do-Not-Fly List: The client, or their representative, is not listed on the TSA Do-Not-Fly list.

3. Positive Identification: Positive identification of the client is on file at your office.

B. Schedule: The schedule is compliant with regulations and, in particular, assures the following:

1. Rest Period: There are adequate rest periods scheduled for the flight crew.

2. Flight and Duty Time: The flight and duty time limits are not exceeded.

3. Scheduled Maintenance Items: The aircraft will return to the maintenance base before the next scheduled maintenance item is due; or, provisions are made to have scheduled maintenance and inspections performed away from home base at the appropriate time.

C. Departure/Destination: The airports of intended use meet the requirements of the aircraft and operations for the existing conditions:

1. Runway Length: The runways of intended use are of sufficient length given the current and forecast weather for the type of operations and the capability of the aircraft.

2. Runway Lights and Airport Facilities: The runway, taxi, airport lighting, approach, and airport facilities are adequate for the type of operation.

3. FBO/Airport Facilities: The FBO and airport facilities are adequate to provide service required by the aircraft and flight crew.

D. Passengers: Each passenger is okay to fly:

1. Positive ID: Each passenger has been positively identified via an acceptable picture ID.

2. TSA Do-Not-Fly List: Each passenger boarding the aircraft has been verified against the TSA Do-Not-Fly List.

3. Changes: Notify the base and obtain approval for any added passenger not on the dispatch sheet. Passengers that are on the dispatch sheet and that do not show only need to be annotated on the dispatch sheet.

E. Aircraft: The aircraft is airworthy with no outstanding maintenance items:

1. Scheduled Inspections: All inspections have been completed and adequate time remains before the next due inspection.

2. Deferred Maintenance Items: All deferred maintenance items have been adequately addressed and are being tracked and managed by the Director of Maintenance.

F. Flight Crew: Each flight crewmember is current and qualified:

1. Currency: Each flight crewmember meets the appropriate currency requirements.

2. Airman Medical: The medical class is appropriate for the type of operation and that the due date has not been exceeded.

3. Check Rides: The 135.193, 135.297, and 135.299 check rides have been accomplished within the required time period.

4. Recurrent Training: All initial and recurrent training on company procedures has been accomplished within the past 12 calendar months.

5. Simulator Training: The simulator-based flight training (and/or other flight training) has been accomplished within the required time period.

6. Other: For international flights, the passport and other required documentation for international flights is valid and current.

Call 732-927-4336 for more details.

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